Quality Windows and Doors at Realistic Prices
T: 01245 323747
OUR GUARANTEES
For over 30 years Woodham Windows has been continuously trading, installing windows, doors, roofline and conservatories. Each of our installations comes with our own guarantee. In over 99% of cases we will repair or replace the following, free of charge:
Windows and doors which have been installed by us and prove to be defective as a result of faulty materials or workmanship are guaranteed for 10 years from the date of installation.
Handles, locks, letterboxes, hinges etc are covered by a 3-year no quibble guarantee, although they are expected to last a great deal longer if looked after properly.
Conservatories installed by us and prove to be defective as a result of faulty materials or workmanship are guaranteed for 10 years from the date of installation. This includes roofs, brickwork and footings.
Whilst we cannot be held liable for minor imperfections in glass outside the scope of the Glass and Glazing Federation (GGF)’s visual quality standard, all the glass we install in our windows is guaranteed for a period of 10 years.
Where only sealed units are supplied and or fitted by Woodham Windows into existing frames the guarantee given is for a period of 5 years from the date of installation.
All the materials we use are guaranteed against cracking, warping and discoulouration for a period of 10 years.
All our workmanship is also covered by our own 10-year guarantee.
Please note that our guarantees do not apply to any goods or works which have been altered, treated or tampered with. If you find a problem or notice something isn’t working right, please let us know as soon as you can. Removing that vital screw is a lot easier when our ‘helpful’ homeowner hasn’t messed up the thread!
You can download a copy of our Terms of Business.
INSURANCE-BACKED GUARANTEES
If us saying so isn’t enough, all conservatories, window/door installations and roofline work is insurance backed. What that means ultimately is that in the event of Woodham Windows no longer being around to sort your sticky lock or blown unit, you have an insurance policy taken out by us that you can claim against. So if the next 30 years aren’t so good to us, you can rest safe in the knowledge that your guarantee is still in force.
PAYMENT
Payment is preferably by electronic transfer to ensure there is a paper trail and to avoid nasty charges from our bank. We can however accept a cheque or cash. We do not take card payments because for an average job we discovered that the banks were making more money than we were, despite us doing all the hard work. Stopping card payments allows us to keep our overheads and prices down.
CALL WOODHAM WINDOWS NOW ON 01245 323747
You’ll be glad you did!
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